PetSafe Drinkwell Platinum Pet Fountain
By PetSafe · Pet Fountains · Home & Workspace
- 168 oz (1.3 gallon) water capacity
- Dimensions 15.8 x 10.3 x 10.0 inches
- Submersible pump, plug-in power
- Free-falling adjustable stream
Lowest price seen
$55.99
from $55.99 at petstek · Checked Oct 9, 2026
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Summary
A large BPA-free plastic pet fountain with a 168 oz reservoir, an adjustable free-falling stream and carbon and foam filtration. The catch is upkeep: it is quiet and pets take to it, but owners and testers alike find the deep crevices and pump maintenance a chore.
Strengths
- The 168 oz reservoir means fewer refills for multi-pet homes.
- Pets that prefer a faucet-style drink take to the free-falling stream.
- MyBest measured it as quiet, at about 46 dB, when the water level is adequate.
- The pump is serviceable, and PetSafe sells replacement pump and filter parts.
- Long-term owners report multiple years of use, with occasional pump replacement.
Weaknesses
- Cleaning is the main complaint: deep crevices and many parts make it awkward to strip down.
- MyBest found it difficult to disassemble for cleaning.
- Filters removed only about a third of impurities under MyBest’s test method.
- Pump problems recur in owner reports and retailer questions, from reduced flow to failure.
- Plastic can hold biofilm and scratches if cleaning is neglected.
- Pump life depends on cleaning and water level, and the evidence cannot quantify how much.
Verified specifications
| Model | PetSafe Drinkwell Platinum Pet Fountain, current US model PWW00-13703. |
|---|---|
| Capacity | 168 oz (about 1.3 gallons). |
| Stream | one adjustable free-falling stream with an open bowl. |
| Pump | submersible plug-in pump. |
| Filtration | carbon filter plus a foam pre-filter. |
| Body | BPA-free plastic, with most parts top-rack dishwasher safe except the pump. |
| Dimensions | 15.8 x 10.3 x 10.0 in. |
| Noise | about 46 dB in MyBest’s test. |
| Filtration test | MyBest measured only about one-third impurity removal under its method. |
| In the box | fountain, pump, foam filter and carbon filter. |
| International variant | the long-running 5 L Drinkwell Platinum shares the platform, but region-specific part numbers and power hardware can differ. |
Full research notes and sources
Cleaning and maintenance
The operating guide documents full disassembly, reassembly and pump maintenance, and the pump can be opened to clean the impeller area; simply rinsing the visible parts is not enough to keep flow. Long-term owners describe the same routine: the pump needs periodic cleaning, and the fountain has enough internal surface that slime, hair and debris collect if you skip it. MyBest’s tester found the fountain quiet, at about 46 dB, but time-consuming to take apart and clean.
Pump life and running costs
The pump is a replaceable service item rather than a sealed throwaway, and PetSafe sells replacement pumps and filters for the platform. Owners report filter changes on roughly monthly schedules, though the interval depends on how many pets drink and on water conditions. Longevity reports are individual, not averages: one owner ran a Platinum for more than two years with occasional pump encouragement after cleaning, another used two units for around ten years with two pump replacements, and a long-term review saw two units last about five years.
Is it worth it?
It is worth it if you want capacity and a visible stream for more than one pet, and you are willing to clean it regularly. It is the wrong pick if you want easy cleaning or non-plastic construction. The replaceable pump and the long production history mean the fountain can last years when looked after, but the cleaning burden is the price of that capacity. Check the water level: owners and testers both tie quiet running to an adequate fill.
Which model this is
This page covers the PetSafe Drinkwell Platinum, current US model PWW00-13703, a large BPA-free plastic fountain with a rear refill reservoir and one adjustable free-falling stream. The long-running 5 L international Drinkwell Platinum shares the same basic platform and manual, but regional part numbers and power hardware can differ, so match on the model number.
Sources
Manufacturer:
- PetSafe US: Drinkwell Platinum Pet Fountain PWW00-13703
- Drinkwell Platinum operating guide (PDF)
- Drinkwell UK: Platinum 5 L product page
Independent reviews:
- MyBest: tested cat-fountain comparison, Drinkwell Platinum
- Kitty Loaf: PetSafe Drinkwell Platinum review
Owner reports:
